SJT Textbook: Speaking Up / Whistleblowing (Freedom to Speak Up & PIDA)

Whistleblowing MSRA SJT
This guide covers the essential framework for Whistleblowing MSRA SJT scenarios. In the Professional Dilemmas paper, candidates often struggle with the fear of “rocking the boat,” but the exam rewards those who prioritise safety over hierarchy using the correct legal channels.
🎥 Video Lesson (YouTube)
🎧 Podcast Lesson (Spotify / Apple / Amazon)
FREQUENCY: High
PRIORITY: Must-Know
🎯 THE CORE PRINCIPLE
Speaking up or whistleblowing means raising concerns that something at work may be unsafe, unlawful, or not in line with professional standards. GMC guidance makes this a duty, not an optional extra: you must act if patient safety, quality of care, or workforce safety is at risk.
In England, the Freedom to Speak Up (FTSU) policy provides clear local routes, including a Freedom to Speak Up Guardian who can offer confidential advice and support. National policy expects NHS organisations to foster a culture where staff can speak up without fear.
The Public Interest Disclosure Act 1998 (PIDA) protects workers who make qualifying protected disclosures from detriment and automatic unfair dismissal when conditions are met. In SJT questions, high-scoring answers prioritise immediate safety, use appropriate internal and then (if needed) external routes, avoid gossip or social media, and leave an objective, contemporaneous record of what was raised and what happened next.
In Whistleblowing MSRA SJT questions, you are never alone. The system is designed with specific roles to support you, primarily the Freedom to Speak Up Guardian.
⚡ HIGH-YIELD ACTIONS (What Scores Points)
1. Act to make the situation safe immediately if there is an urgent risk to patients or staff.
2. Escalate promptly to the most appropriate senior (for example duty consultant or manager).
3. Use formal reporting routes such as incident systems, clinical governance structures and the Freedom to Speak Up Guardian.
4. Describe concerns using specific facts, examples, dates and times rather than vague allegations.
5. Keep an objective written record of concerns raised, to whom, when, and the responses.
6. Follow up if no action is taken, escalating to higher or external bodies where risk persists.
7. Support colleagues who raise concerns, thank them, and ensure they are not victimised or disadvantaged for speaking up.
To score highly in Whistleblowing MSRA SJT ranking questions, you must demonstrate a graded approach: start local, escalate to governance, and only go external if absolutely necessary.
• Repeated serious errors, near-misses or unsafe staffing patterns that are not being addressed.
• Instructions to alter, conceal or falsify records, data, or incident reports.
• Bullying, harassment or discrimination that affects staff wellbeing and patient safety.
• Retaliation or threats towards someone who has raised a concern.
These options either delay action, avoid responsibility, or use unsafe channels such as social media instead of formal escalation. In the exam, always favour timely, proportionate escalation via recognised routes with a documented record.
Here is your summary checklist for answering Whistleblowing MSRA SJT questions correctly:
💬 MODEL PHRASES (Use These in SJT Logic)
* “Thank you for speaking up; I will document your concern with specific examples and involve the Freedom to Speak Up Guardian.”
* “I would like written confirmation of the actions you plan to take in response to these concerns so we can track progress.”
Stop harm • Proper route • Evidence log • Anti-detriment • Keep follow-up • Use FTSU • PIDA protects
Check if there is an immediate safety risk and take steps to make things safe.
Escalate to the most appropriate senior person or manager without delay.
Use formal reporting tools and the Freedom to Speak Up Guardian where available.
Record clear, objective details of the concern and actions taken.
Follow up and escalate externally if serious risks persist or internal routes fail.
📋 QUICK FAQ
Who should I raise a concern with first?
Usually the most relevant senior who can act immediately to protect patients or staff (for example duty consultant, nurse in charge, or manager). Then involve governance structures and the Freedom to Speak Up Guardian.
Can I raise a concern anonymously or confidentially?
Yes, you can request confidentiality or use anonymous routes (for example incident systems or speaking to the FTSU Guardian). However, anonymity may limit feedback or investigation detail; organisations should still act on concerns and protect you from detriment.
What does PIDA actually protect?
PIDA protects workers who make qualifying protected disclosures from being subjected to detriment and from automatic unfair dismissal because they spoke up in the public interest, provided certain conditions are met.
When should I escalate to external bodies such as regulators?
If internal routes are exhausted, blocked or unsafe, or if the risk is serious and urgent and cannot be resolved internally, you may need to escalate to an external body (for example CQC, NHS England or, in some circumstances, the GMC), while maintaining confidentiality.
Should I ever post concerns on social media?
No, not as a first or routine step. Social media is not a safe or effective way to raise concerns and risks confidentiality and unmanaged escalation. Use formal internal routes and, if needed, appropriate external regulators.
📚 GMC ANCHOR POINTS
• Duty to raise concerns where patient safety or dignity is compromised, and to act when others raise concerns (GMC raising and acting on concerns guidance).
• Responsibility to contribute to an open, fair culture that encourages speaking up (Good medical practice 2024).
• Requirement to respond appropriately when a concern is raised with you, including taking action and not victimising those who speak up.
• Expectation that doctors keep clear, accurate, contemporaneous records, including when concerns are raised and actions taken.
💡 MINI PRACTICE SCENARIO
A junior colleague tells you privately that they have seen repeated medication errors on night shifts linked to unsafe staffing levels. They have already mentioned this to the rota lead, who told them to “stop complaining” and suggested their contract might not be renewed if they “cause trouble”.
Best action: Take the concern seriously, thank them for speaking up, and document the specific examples and dates. Escalate to a more senior clinician or manager and submit an incident report, then contact the Freedom to Speak Up Guardian for support and to ensure there is no detriment to the colleague.
Why: This protects patients, supports a speaking up culture, uses formal routes, and recognises the legal and professional need to prevent victimisation of whistleblowers.
🎯 KEY TAKEAWAYS
✓ You have a professional duty to raise concerns about safety or serious wrongdoing.
✓ Immediate safety action and early escalation beat waiting for “proof”.
✓ Use structured routes: senior → governance/incident system → Freedom to Speak Up → external regulator if necessary.
✓ Keep objective, factual records of concerns, actions and responses.
✓ Workers who make qualifying protected disclosures are protected from detriment and unfair dismissal under PIDA.
🔗 RELATED TOPICS
* → Duty of Candour (Openness and Apology)
* → Incident Reporting and Patient Safety Systems
* → Leadership, Teamworking and Culture
* → Professionalism and Maintaining Public Trust
📖 FULL PRACTICE QUESTIONS
Example SJT — Best of 3 (8 options; choose three)
You are a CT1 on a busy medical ward. Over several weeks you have noticed multiple drug-chart errors and missed doses during nights, linked to very low staffing levels. You have already raised this informally with the rota lead, who shrugged and said: “We are all short-staffed; if you can’t cope, maybe this isn’t the job for you.” No changes have been made and you are worried patients are at risk.
Options:
A. Wait another month to collect more data before speaking to anyone else.
B. Escalate the concerns the same day to the duty consultant and ward manager with specific examples and dates.
C. Submit formal incident reports (for example Datix) highlighting the pattern of medication errors and unsafe staffing.
D. Contact the Freedom to Speak Up Guardian for confidential advice and support in raising the concern.
E. Tweet anonymously about the unsafe rota so the public is aware.
F. Confront the rota lead loudly in handover and accuse them of not caring about patient safety.
G. Encourage your junior colleagues not to mention the issue again in case it damages their references.
H. Keep a written log of incidents, your reports, and responses from seniors.
Correct three: B, C, D
• B: Uses an appropriate senior route promptly with concrete examples, helping action to be taken quickly.
• C: Creates a formal incident record within governance systems, ensuring oversight and a documented trail.
• D: Involves the Freedom to Speak Up Guardian for advice, support and protection from detriment, reinforcing a speaking up culture.
Why others are weaker/wrong:
• A: Delays action while patients remain at risk; you do not need absolute proof.
• E: Social media is an inappropriate route and risks confidentiality and unmanaged escalation.
• F: Public confrontation is unconstructive and may damage working relationships without improving safety.
• G: Discouraging others from speaking up undermines safety and conflicts with GMC duties.
• H: Keeping a log is useful but on its own, without escalation, does not protect current patients.
### Example SJT — Rank 5 (best → worst)
Ten minutes before a full day of laparoscopic cholecystectomy lists, the registrar you are assisting arrives late, appears unsteady on their feet and smells strongly of alcohol. They say they were “out late but fine to operate” and tell you not to “make a fuss”. The first patient is already anaesthetised in the anaesthetic room.
Options:
A. Ask the anaesthetist to pause the list while you immediately inform the duty consultant and theatre manager, stating your concerns about impairment and patient safety.
B. Allow the first case to go ahead while you “keep an eye on things”, planning to raise concerns only if complications occur.
C. Post a message in the theatre WhatsApp group asking colleagues what they think you should do.
D. Suggest the registrar has coffee and water, then reassess them after the first case, saying nothing to seniors for now.
E. Say nothing because you fear being labelled a troublemaker and damaging your career.
Ideal order: A (1) > B (2) > D (3) > E (4) > C (5)
• A: Prioritises immediate patient safety, halts potentially unsafe surgery and escalates through formal senior routes, which is strongly aligned with GMC guidance.
• B: Slightly better than doing nothing because you are at least observing, but still unsafe as it allows an apparently impaired surgeon to operate.
• D: Attempts to manage the registrar informally but fails to protect patients adequately and delays appropriate escalation.
• E: Does nothing, leaving patients at risk and failing your duty to raise concerns, though it avoids the additional confidentiality risks of group chats.
• C: Uses an informal group messaging app rather than proper escalation; it spreads sensitive information and delays direct action, making it the worst option.
Why others are weaker/wrong:
• Any option that allows an impaired clinician to continue operating without senior review is unsafe.
• Informal group chats are not an appropriate route for urgent whistleblowing and risk confidentiality breaches.
• Worry about personal consequences does not justify failing to raise serious safety concerns when patients are at immediate risk.
Make the situation safe immediately
Escalate via appropriate senior and governance routes
Involve the Freedom to Speak Up Guardian for support
Record clear facts, dates, people and actions
Follow up and escalate externally if serious risks persist
Impaired clinician at work
Repeated serious errors or unsafe staffing
Retaliation against those who speak up
Pressure to conceal or falsify records
- GMC — Raising and acting on concerns about patient safety
https://www.gmc-uk.org/ethical-guidance/ethical-guidance-for-doctors/raising-and-acting-on-concerns-about-patient-safety - GMC — Good medical practice (2024): culture, safety and responding to risks
https://www.gmc-uk.org/professional-standards/the-professional-standards/good-medical-practice - NHS England — Freedom to Speak Up: National policy and guidance
https://www.england.nhs.uk/ourwork/leadership/national-freedom-to-speak-up-policy - National Guardian’s Office — Freedom to Speak Up Guardians: role and resources
https://nationalguardian.org.uk - Public Interest Disclosure Act 1998 (PIDA) — Legislation
https://www.legislation.gov.uk/ukpga/1998/23/contents - Acas — Whistleblowing: advice for employees and employers
https://www.acas.org.uk/whistleblowing
